Effective Date: 01 Apr, 2025
Welcome to www.hilltripadvisor.com
These Terms & Conditions govern the use of our website and services. By accessing or booking through our website, you agree to follow these terms.
1. General Information:
- Hill Trip Advisor is a travel and tour service provider based in Uttarakhand, India.
- All content, images, and information on this website are the property of Hill Trip Advisor. Unauthorized use is prohibited.
2. Booking Policy:
- All bookings must be made through our official website, WhatsApp, email, or contact numbers.
- Customers must provide correct and complete information while booking.
- Booking confirmation will be sent after receiving payment as per package terms.
3. Payment Policy:
- Advance payment is required to confirm bookings.
- Full payment must be completed before the travel date.
- Payments can be made via UPI, Bank Transfer, or other approved methods.
4. Cancellation Policy:
- Cancellation charges depend on the time of cancellation before the travel date.
- Standard Cancellation Fees:
- 30 Days before travel – 20% deduction
- 15-29 Days before travel – 50% deduction
- Less than 15 Days – No refund
(Customized packages may have separate cancellation policies.)
5. Refund Policy:
- Refund (if applicable) will be processed within 7-10 working days after cancellation confirmation.
- No refund for unused services or last-minute cancellations.
6. Travel Policy:
- Hill Trip Advisor is not responsible for delays, natural calamities, or changes in itinerary caused by unforeseen circumstances (weather, strikes, roadblocks, etc.).
- Customers are advised to carry valid ID proofs during travel.
7. Adventure Activities:
- Adventure activities like river rafting, trekking, paragliding, etc., are done at customers’ own risk.
- Travelers must follow safety guidelines and instructions provided by instructors.
8. Changes to Itinerary:
- Hill Trip Advisor reserves the right to modify tour itineraries due to unavoidable reasons like weather conditions or operational issues.
9. Privacy Policy:
Please refer to our separate Privacy Policy page to understand how we collect and use customer information.
10. Governing Law:
All disputes will be subject to the jurisdiction of Dehradun, Uttarakhand (India) courts only.
Contact Us:
If you have any queries regarding these Terms & Conditions, feel free to contact us:
Hill Trip Advisor
Email: hilltripadvisor@gmail-com
Phone: +91-99275 94530
Website: www.hilltripadvisor.com